PURCHASE AND USE TERMS AND CONDITIONS
Purchaser (“You”) agree to use all purchased products safely, according to all directions and warnings provided by Clear Mountain, LLC and its subsidiaries, including Clear Mountain Provisions, and according to any and all specifications and directions of the manufacturer.
Clear Mountain Provisions sells its merchandise only to individuals who can legally purchase and own such items in the particular jurisdiction where they reside. By ordering and purchasing merchandise from Clear Mountain Provisions, you represent that you are of legal age to purchase this merchandise and that you can purchase and own it in your state, county, and/or city of residence.
FURTHERMORE, BY PURCHASING AND USING THESE PRODUCTS, YOU SHALL AND DO HEREBY AGREE TO INDEMNIFY AND HOLD CLEAR MOUNTAIN PROVISIONS FREE AND HARMLESS FROM ANY LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, FROM ANY THIRD-PARTY CLAIMS FOR DAMAGES AGAINST THEIR PROPERTY, AND FROM ANY LIABILITY WHATSOEVER ARISING OUT OF THE APPLICATION OR USE OF ANY PRODUCT. FURTHERMORE, CLEAR MOUNTAIN PROVISIONS SHALL NOT BE RESPONSIBLE FOR ANY DAMAGE THAT MAY OCCUR DUE TO MISUSE OF ITS PRODUCTS OR RELATED DIRECTLY OR INDIRECTLY TO ANY USAGE BEYOND THE PROVIDED DIRECTIONS.
RETURN POLICY
If you are dissatisfied with your purchase, you may return it to us for an exchange or refund. All returns must be postmarked within fourteen (14) days of the purchase date and must be in new and unused condition.
Return Process.
To return an item, please email customer service at chris@clearmountainprovisions.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and mail your return to the following address:
Clear Mountain, LLC
Attn: Clear Mountain Provisions Returns RMA #
1200 Silver Sage Drive
APT 208
Raleigh, NC 27606
United States
Please note, you are be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Refunds.
After receiving your return and inspecting the condition of your item, and after we approve the requested refund, we will process your return or exchange. Please allow at least seven (7) days from receiving your item to process your return or exchange. We will notify you by email when your return has been processed.
Please get in touch with us to arrange a refund or exchange for defective or damaged products.
Questions.
If you have any questions concerning our return policy, please get in touch with us at: